Element #5 - Creativity and Innovation
Whether you need to inspire, redesign or make better decisions (or some combination), creativty and innovation is what will set you apart. Hoping the next good idea, product or service will magically appear leaves too much to chance. There is a need to be proactive and intentional with your efforts. The 95 Method includes an end-to-end system for creating and vetting ideas, products and services to fill your innovation pipeline and creating new and multiple ideas any of the Elements.
Aim and Narrative
You don’t need a burning platform or financial emergency to improve your organization. You need an Aim and a Narrative that inspires. customers and employees.
Customer-in Design
Designing from a customer viewpoint improves the customer experience and helps front-line employees make immediate adjustments to customer interactions.
Data to Knowledge
Data are becoming more important with the advent of Big Data. The question is, “If you didn’t know how to deal with small data – how are you going to deal with Big Data?”
Decision-Making System
Making better decisions hinges on understanding how you make decisions and what limits making better ones. This requires study and a system.
Creativity and Innovation
Creativity and innovation are no longer optional. Creativity brings new ideas products/services. An innovation pipeline keeps customers and employees juiced.